frequently asked questions

Solo-Step DOES NOT install ceiling track systems in private residences. To find a physical therapy location with a Solo-Step near you, click here.

To learn more about our Freestanding System, which does not require ceiling installation, click here.

The Solo-Step® System provides partial un-weighting support to a patient to lessen weight-bearing stress.

• Simple – no electrical/mechanical components to wear out
• Fully customizable to fit any facility
• The Solo-Step^® System offers multi-directional movement, while many other systems only allow a single plane of movement, typically a forward direction. The Solo-Step^® System eliminates bulky equipment, which allows natural movement and quicker advancement through therapy.
• Floor space is valuable and limited. When not in use the Solo-Step^®System takes up no room and frees up valuable floor space.
• Can be used in conjunction with several type of Therapy/Rehab/Fitness products, like: Parallel Bars, Treadmills, Elliptical Machines, to name a few…

• Solo-Step® has experienced installers for track installation. Only under special circumstances may you choose your own installer.
• Installation schematics are provided
• It can be mounted on any ceiling
• Can be used with drop/tile ceiling (is mounted to the framework above tiles)
• Can be mounted into Concrete, Steel Joists & Wood Beams
• Solo-Step,^® Inc. has engineers & architects available to assist with questions and customized installations
• Solo-Step,^® Inc. can provide installation to most areas in the US.  Please call Solo-Step,^® Inc to schedule a time for an installation quote.

Facilities can elect to install the system themselves as they may have in-house professionals on staff to handle their installation. If a facility can not install the Solo-Step^® System into their ceiling, the new portable system can provide the same benefits.

The Solo-Step^® System is customizable to meet each facilities needs and has unlimited combinations of track systems. The following will determine which system is appropriate for a facility:

• Space available
• Types of patients treated
• Facility’s Budget
• Solo-Step,^® Inc. has created basic packages but will provide a custom quote for a facility depending on the number of systems, length of track, and configuration.

Yes. Contact one of our Solo-Step® representatives to find out how to start the application process.

The following download; solo-step-quick-reference-guide is a brief manual on how to use and maintain your Solo-Step® system.

Professional testing has been conducted on the Solo-Step® track, trolley, and lanyard.

• Heavy-Duty Track tested and rated to hold up to 2000 pounds
• High Performance Trolley tested and rated to hold up to 1700 pounds
• Adjustable Lanyard tested and rated to hold up to 1400 pounds

Each harness has separate weight limits. Please view our accessory page to learn more about each harness.

Solo-Step,^® Inc. has systems located throughout the United States and internationally. View a map of facilities who are currently utilizing the Solo-Step System.  Please call Solo-Step,^® Inc, or click here, to find a nearby facility utilizing the Solo-Step^® system.