frequently asked questions

Solo-Step DOES NOT install ceiling track systems in private residences. To find a physical therapy location with a Solo-Step near you, click here.

To learn more about our Freestanding System, which does not require ceiling installation, click here.

Yes. We accept Visa, Mastercard, AMEX and Discover credit cards. A 3% fee will be applied.

The Solo-Step® System provides support to a patient in order to lessen weight bearing stress.

  • Simple – no electrical/mechanical components to wear out
  • Fully customizable to fit any facility
  • The Solo-Step® System offers multi-directional movement, while many other systems only allow a single plane of movement, typically a forward direction. The Solo-Step® System eliminates bulky equipment, which allows natural movement and quicker advancement through therapy.
  • Floor space is valuable and limited. When not in use the Solo-Step®System takes up no room and frees up valuable floor space.
  • Can be used in conjunction with several type of Therapy/Rehab/Fitness products, like: Parallel Bars, Treadmills, Elliptical Machines, to name a few…
  • Solo-Step® has experienced installers for track installation. Only under special circumstances may you chose your own installer.
  • Installation schematics are provided
  • Can be mounted in any type of ceiling
  • Can be used with drop/tile ceiling (is mounted to framework above tiles)
  • Can be mounted into Concrete, Steel Joist & Wood Beams
  • Solo-Step,® Inc. has engineers & architects available to assist with questions and customized installations
  • Solo-Step,® Inc. can provide installation to most areas in the US.  Please call Solo-Step,® Inc to schedule a time for an installation quote.

Facilities can elect to install the system themselves as they may have in-house professionals on staff to handle their installation. If a facility can not install the Solo-Step® System into their ceiling, the new portable system can provide the same benefits.

The Solo-Step® System is customizable to meet each facilities needs and has unlimited combinations of track systems. The following will determine which system is appropriate for a facility:

  • Space available
  • Types of patients treated
  • Facility’s Budget
  • Solo-Step,® Inc. has created basic packages but will provide a custom quote for a facility depending on the number of systems, length of track and configuration.

Yes. Contact one of our Solo-Step® representatives to find out how to start the application process.

The following download; solo-step-quick-reference-guide is a brief manual on how to use and maintain your Solo-Step® system.

Professional testing has been conducted on the Solo-Step® System, showing the system, track, trolley, and lanyard can safely hold up to 1000 pounds. Each harness has separate weight limits, please view our accessory page to learn more about each harness.

Solo-Step,® Inc. has systems located throughout the United States and internationally. View a map of facilities who are currently utilizing the Solo-Step System.  Please call Solo-Step,® Inc, or click here, to find a nearby facility utilizing the Solo-Step® system.

(866) 631-1117

Request a free information packet to learn more about the Solo-Step to see if it would be a good fit for your facility
or feel free to give us a call to speak with a product specialist!
We will be able to answer all of your questions and provide additional resources if needed.